1) choose the correct answer between brackets :
a- ( Fax machine – video –conferenc e ) a device that can send or receive pictures and text over a telephone line.
b- (Loco – Franco ) means that the delivery of goods is at buyer's shop.
c- (An enquiry – An order ) is sent by the buyer ordering the goods .
d- (Telephone s -Mobile phones ) make life much easier – Some like to use it as a camera and some for listening to music .
e- ( Cartage – Carriage ) means the cost of carrying goods by lorries .
f- (D/N-CN ) is sent by the seller to correct an undercast.
2) Give a word or a term for each of the following :
a- Means a reduction on the price list.
b- A letter sent the seller telling the buyer the prices and terms .
c- Type of secretarie s prepares correspond ence and legal papers .
d- Means buying and selling of products or services on the internet .
e- A statement sent by the seller to the buyer showing an amount added to the seller's credit .
f- Is a statement sent by the seller to the buyer to correct an overcast on the invoice .
g- A method of sending a message from one person to another .
h- Is a letter sent by the buyer to the seller asking for prices and terms.
i- Means face-to face meetings .
j- Types of secretarie s assist doctors with reports .
3) Mark true ( ü ) or false ( û ) and correct the false sentences :
a) Business letter are sent on private matter.
b) Written Massages means face-to face meetings .
c) An invoice is a statement sent by the buyer to the seller .
d) Secretary means an assistant who handles correspond ence .
e) Loco mean delivery of goods at seller's shop .
f) The prices and terms of delivery and payment, should be written in the enquiry .
g) The cost of carrying goods by train is called carriage .
h) The secretary must be friendly and helpful manner.
i) The debit note shows the amount added to the buyer's credit .
j) Written Massages usually takes some time to arrive and slow feedback.
4) Complete the following sentences :
a) Business letters are exchanged between ………..
b) Secretarie s deal with incoming and ………… mail and faxes .
c) Is a letter sent by the buyer to the seller asking for …….. and …….. .
d) Online buying requires you rely on ………….. and descriptio ns instead of ……………. Things yourself .
e) E.&.O.E. gives the seller the right to correct any ……… or ………… .
5) Make goods sentences from ( A ) and ( B ) :
1- the D/N
2- secretarie s
3- Cash discount
4- Spoken Messages
5- An undercharg e
- is an allowance for quick payment.
- answer telephones and find out what the caller wants
-means that the price invoiced is lower .
- Shows an amount added to the buyer's debit.
- Often costly to arrange in both time and money.
6) Rearrange the following table :
Net weight
Mobile phone
Overcharge
Executive secretary
Gross weight
- السعر أكـبر ممـــا يـجـــــب
- الوزن الكلي
- ****** متنقل
- الوزن الصافي
- سكرتير تنفيذي
المفضلات